No one likes to wait and this holds true especially for a plumber. When we have a plumbing problem, we want to get it handled quickly. Additionally, there is nothing is worse than a lingering plumbing problem. Maybe it’s that backed up drain, or the water heater is not working. For many of us, we call the first plumbing company we see and either it goes to voicemail or the next appointment is two days out. Let’s focus on some of the positives for a moment. There are plumbing companies that provide award-winning service that can give you the service you expect. Let’s look at ten excellent plumber comments said about our plumbers it really tells us what makes an awesome plumber.
Awesome Plumber Comments Are An Everyday Occurrence
#1 Magic – “Daryl came out today to work his magic.” You didn’t know good plumbers knew magic. He came out and cleared our kitchen drain and suggested some parts that needed to be replaced but told us that it could wait. No pressure!
#2 Prompt, Courteous and Professional – “Jason took care of my plumbing project and did an excellent job. He was very prompt, courteous and professional.” The job was a remodel, and the customer was so impressed with Jason.
#3 Good Communicator – He was so nice and explained everything to me. My drains and pipes were in bad condition, so the camera didn’t quite fit all the way through. They didn’t charge me to come back out with the smaller camera! I really appreciated that!
#5 Customer Service – Just went above and beyond for customer service and support. Just felt they were there to help and not just make money.
#6 Resourceful Asset – Chris Allen has always been a resourceful asset of information and insight. Most recently Aron was my technician for resolving an issue needing immediate attention at my home.
#7 Quick and Clean – Jeffrey was quick, clean, and honest in the job. He went the extra mile to make sure the job was done properly.
#8 Fast Service – Arrived within 2 hours of my call. Jason, the technician, was very friendly and explained the problem to me and fixed it quickly.
#9 Follow Up – I had a complicated issue, and Daryl came out three times to make sure it was done right. And it was!
#10 Outstanding Work Ethic -Installation of a new sink in our home. The service was terrific, and Garrett as the on-site rep installing the sink made a tough job seem easy, with great respect to our expectations and precision.
What Makes Up An Awesome Plumber
So let’s sum it up an awesome plumber is magic, prompt, courteous, professional, good communicator, fast, clean, resourceful, follows up, and has an outstanding work ethic. At Big B’s Plumbing, we go to great lengths to hire, train and equip the best plumbers in Riverside County. The comment you read about our plumbers is an everyday occurrence. All our plumbers have been background-checked before they enter your home. We’re an accredited A+ rated company with the Better Business Bureau. In addition to our A+ Rating, our reviews are 4.9 to 5-stars on Facebook, Yelp, and Google Plus.