Old fashioned plumbing services, what does that mean to you? When I think about old fashioned plumbing services, a few things come to mind: experience, memories, trust, family, and friendship. Growing up, our plumber was all of the above and not just for our family, but for many families in our neighborhood. We didn’t have reviews, and honestly, we never needed them. Our referrals came from our friends and neighbors. If we didn’t already have a plumber, then we went next door and asked the neighbor who they were using. Whoever they were using was our “5-star review,” and if you were a plumber that failed to meet expectations, then you would not be in business very long. In most cases, the plumber you used became “Your plumber for life.”
What To Expect From Old Fashioned Plumbing Services
When a plumbing company says they have old-fashioned values, what should we expect? You should expect a plumber that’s friendly, courteous, knowledgeable and provides excellent value. While asking a friend or family member for a referral is still good for the twenty-first century, you can now see many reviews at one time. As we all know referrals are now called reviews and they can be seen on Facebook, Google Plus, and Yelp. In the past, someone might give you a recommendation based on how plumbing services were performed in their home. With online reviews, you can see several recommendations from customers in one place. For many plumbing companies, it’s easy to provide excellent service every now and then, but consistency is what any consumer is looking for.
No One Is Perfect, Not Even The Customer
No plumbing company is perfect, and at times things will NOT go as expected. How your plumber handles your plumbing issue is how it will showcase (or not) his abilities. Will he make sure the problems are dealt with professionally, in spite of things not going as planned. In those rare instances where something unexpected arises, a customer should also show courtesies toward their plumber. A good review should be based on the customer’s satisfaction when the job is completed.
Old Fashioned Values
Of course, an old fashioned plumbing company wouldn’t last very long in the twenty-first century but old fashion values should. At Big B’s Plumbing, we hold true to those values: hard work, the customer is a priority, manners, cleanliness, and good value of services provided. When we step foot in your home, our goal is to become your “Plumber for life.” License #986152.