Flooded Floor From Water Leakage In Front Of Man Sitting On Sofa Calling To Plumber

What Constitutes A Plumbing Emergency

Big B's Plumbing - Your Plumber for Life!

If you’re like most homeowners, you don’t want a plumbing problem hanging around for long.  No one wants a lingering plumbing problem, and they want the issue fixed ASAP. Everyone responds differently to a plumbing emergency. Some customers can wait until the following day to get their water heater fixed, and others want it done now. Everyone has a different comfort level, and at Big B’s Plumbing, we like to satisfy every customer’s plumbing issue in the time they want it fixed. With that said, there are those issues that require an immediate response from our experienced team of plumbing specialists. What constitutes a plumbing emergency? That will depend on the customer, and not always the plumbing issue.

Flooded Areas In Your Home Is A Plumbing Emergency

Without question, some plumbing issues constitute an emergency. For instance, if the water in your home needs to be turned off to fix a leak or flooded area, that would be a plumbing emergency. That would include slab leaks as well. A sewer line that backs up leaving sewage in any part of your home would need an immediate response.

Plumbing emergency

A Gas Leak Is A Plumbing Emergency

Without question, a gas leak requires a rapid response. If you smell that distinct smell of natural gas, make sure the knobs on your stove are in the off position. Remove yourself from your home and call 911, or call your gas company’s emergency line. They have trained professionals that will quickly come to your home and inspect your home for a gas leak. Natural gas by itself is colorless and odorless. What gives it that smell of rotten eggs is a chemical called Mercaptan, which is also known as methanethiol. The compound is added to natural gas to provide it with that nasty smell so people will be able to detect a leak if one were to occur.

Gas Leak Is A Plumbing Emergency

Any Plumbing Issue Is An Emergency If The Customer Considers It One

What would not constitute a plumbing emergency? You could consider a broken water heater a non-emergency if you can go without hot water for half a day. Replacing a toilet, faucet, or appliance are all considered a non-emergency. The reality is that any plumbing problem is an emergency if the customer considers it one. Our team of plumbing experts works around the clock 24 hours a day, 365 days a year to bring our customers legendary service. At Big B’s Plumbing, we pride ourselves on the fast response times, quality guaranteed service, and good value. Additionally, all our plumbers have received a third-party criminal background check before they enter your home.

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Brandon and Family, Licensed plumbing contractor

Family Owned & Operated

My name is Brandon Mageno. I'm the founder, President, and CEO of Big B's Plumbing Company. As the founder, I never thought about being average or good. My passion for being the best plumbing company in Southern California has always been the same. Providing plumbing services to this great county is simply in my DNA. Nothing makes me happier than to see a satisfied customer. Learn More About Us

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I called Big B's Plumbing because I the hot water would not turn off in our master bathroom. I tried to turn the valve off under the sink and it broke off, so I had to shut off the main water to the house. It was noticeable the valves were original to the home. When I called, the rep stated that I would be informed about the service tech and their experience along with services offered "On The Spot". I was on a bit of a time crunch...
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Vill M

Found them on Google and they had good quality reviews. Made the call and set up the appointment for same day. Dispatch called me a few hours later to confirm our appointment and let me know that the technician Mathew was on the way. This was supposed to be an easy job once Mathew arrived. But it turned out to be so much more than that. Without hesitation or a sour look on his face, he dove deep into his van...
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Jeremy T

Randy was very knowledgeable and professional. He helped us figure out what we could do with the space given for our bathroom with our remodel. He picked out perfect fixtures and the work he did was beautiful. The cleaned up properly when they were done and everything was handled in one day! I will be calling for Randy anytime we have any plumbing needs. Thank you for doing such a great job!
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Crystal M

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