Brandon Mageno and Family

10 Reasons Why We Thanked Our Murrieta Plumber

Big B's Plumbing - Your Plumber for Life!
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We’re all guilty of taking some people for granted, including our neighborhood plumber. Most plumbers you meet on the street love their job, whether they get a pat on the back or not. However, some plumbers are asked to work after hours, on weekends, and on holidays. Think about this – while you’re home eating turkey dinner or spending time with your family on Christmas day, your plumber is on call waiting for the next plumbing emergency. Some might say, “Well, they get paid overtime,” or “That’s part of their job.” While that might be true, I’m sure they would rather be at home with family during those times.    

Why Do Some People Thank Their Murrieta Plumber?

10 Reasons Why We Thanked Our Murrieta Plumber!

The Water Heater Broke Down

We thanked our plumber for providing exceptional service when we needed it most. We didn’t want to wait another day when the water heater broke down. They were out here the same day, so we didn’t have to take a cold shower. I didn’t even need to look for another water heater. They had one in stock at an excellent value. The old water heater was removed and sent to the recycling yard.

Our Murrieta Plumber Was On time, Well Planned And Offered Great Value

We thanked our plumber for showing up on time. Nothing is worse than taking time off work to meet your plumber, and they’re late. Not so much as a phone call or text message! When our plumber was on time, it showed proper planning and integrity. Most people must realize that stealing something from someone can also include their time. 

Cleared An Obstruction From My Drain

We thanked our plumber for the same-day service. He cleared the shampoo bottle from my toilet’s drain line. Most people asked me how I got a bottle stuck in my drain line. I just told them it’s a long story for another day. With summer in full swing, your plumber knows the kids are home from school, and fast, reliable service is a high priority.

Inspecting Our sewer Lines

We thanked our plumber for inspecting our sewer line before we purchased our home. He found out it was in pretty bad shape and explained everything in detail. The attention to detail was greatly appreciated, and we were able to negotiate the repair before our home went into escrow. Big B’s Plumbing also completed the repairs by adding a new trenchless sewer line that will last for many years.  

Our Murrieta Plumber Evaluated And Fixed Our Toilets On our Budget

Six Ways To Unclog A Slow-moving Drain

We thanked our plumber for evaluating three old toilets. Unfortunately, we’re on a tight budget, so we talked to our plumber and asked if he could repair two toilets and check the third one. He said, “Absolutely.” As long as my toilet was built after 1992 and consumed 1.6 gallons per flush, chances are it’s worth repairing. My plumber diagnosed the problem as three faulty flush valves and a bad angle stop. He said that it would be best to replace the parts and promptly change them out in less than an hour. After that, my toilets worked like new ones, and I could fit the expense into my budget.

Our Murrieta Plumber Fixed Our Water Heater  

We thanked our plumber for fixing our tankless water heater when no one else could figure out the problem. We have had issues with it ever since we purchased our home. Our plumbers are extraordinarily professional and just nice people. My plumber said that most tankless water heater companies require certification, and they happened to be certified for this model.

Repairing A Flood 

We thanked our plumber for coming to our rescue when our entire bathroom flooded. Our home is old with the original piping, and our pipes are clogged up. Our plumber responded promptly and very professionally. He came in after business hours and identified the problem as a broken sewer line. He cleaned up the problem and allowed us to get some sleep. They returned with a small crew and the proper tools the next day and made a full repair.

We Thanked Our Murrieta Plumber For Fixing Our Slab Leak

We thanked our plumber for fixing what we thought was a wall leak when it was a slab leak, and it affected the walls. They detected the leak and made the necessary repairs. Every step of the way, my plumber kept me informed. The repairs took several hours, but they were clean, honest, and to their estimate. In addition, my plumber went the extra mile to ensure the problem would never recur.

The Garbage Disposal Stopped Working

How about that garbage disposal that stopped working when we least expected it? You called your local plumber, and they responded quickly. Fortunately, a new garbage disposal didn’t break the bank, so we decided to move forward with the new one versus repairing the old one. Our plumber gave us a couple of garbage disposal options. Once we made our selection and had it installed, we thanked our Murrieta Plumber.

6 WAYS TO CLEAR CLOGGED OR SLOW-MOVING DRAINS

Our Sewer Line Was More Than Expected

Things sometimes go differently than planned, which was true for our sewer line. At first, we thought it was clogged and only needed clearing. Once, our plumber repeatedly tried to clear the drain using a high-powered plumbers snake only to discover the drain was filled with tree roots. He consulted with my husband and me about the best options moving forward. Finally, he suggested we conduct a camera inspection of the drain to understand the problem completely. In the end, they cleaned the drains using a truck-mounted hydro jetter and recommended a trenchless sewer line to fix the tree root problem and extend the life of their sewer line for another 50 years or more. We thanked our Murrieta Plumbe

Inspecting Our sewer Lines

We thanked our plumber for inspecting our sewer line before we purchased our home. He found out that it was in pretty bad shape, and he explained everything in detail. He had to come back twice because the condition of the drain first camera wouldn’t fit.

Evaluating Our Toilets

We thanked our plumber for evaluating three old toilets. My plumber diagnosed the problem as three faulty flush valves and a bad angle stop. He had them in stock and promptly changed them in less than an hour.

Fixing Our Water Heater

We thanked our plumber for fixing our tankless water heater when no one else could figure out the problem. We have had issues with it since we purchased our home. Our plumbers are extraordinarily professional and just nice people.

Repairing A Flood

We thanked our plumber for coming to our rescue when our entire bathroom flooded. Our home is old with the original piping, and our pipes clogged up. Our plumber responded promptly and very professionally.

Fixing Wall And Slab Leak

We thanked our plumber for fixing what we thought was a wall leak when in fact, it was a slab leak as well. They were clean, honest, and quick. My plumber went the extra mile to make sure that the problem would never recur.

Big B’s Plumbing Has Big Gratitude

Big B’s Plumbing wants to shout out to all our customers, big thanks for the trust and business they’ve brought our way. We realize you have choices when it comes to plumbing services, and we don’t take your faith in Big B’s Plumbing lightly.

Brandon and Family, Licensed plumbing contractor

Family Owned & Operated

My name is Brandon Mageno. I'm the founder, President, and CEO of Big B's Plumbing Company. As the founder, I never thought about being average or good. My passion for being the best plumbing company in Southern California has always been the same. Providing plumbing services to this great county is simply in my DNA. Nothing makes me happier than to see a satisfied customer. Learn More About Us

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What People Are Saying...

I called Big B's Plumbing because I the hot water would not turn off in our master bathroom. I tried to turn the valve off under the sink and it broke off, so I had to shut off the main water to the house. It was noticeable the valves were original to the home. When I called, the rep stated that I would be informed about the service tech and their experience along with services offered "On The Spot". I was on a bit of a time crunch...
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vill

Vill M
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Found them on Google and they had good quality reviews. Made the call and set up the appointment for same day. Dispatch called me a few hours later to confirm our appointment and let me know that the technician Mathew was on the way. This was supposed to be an easy job once Mathew arrived. But it turned out to be so much more than that. Without hesitation or a sour look on his face, he dove deep into his van...
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jeremy

Jeremy T
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Randy was very knowledgeable and professional. He helped us figure out what we could do with the space given for our bathroom with our remodel. He picked out perfect fixtures and the work he did was beautiful. The cleaned up properly when they were done and everything was handled in one day! I will be calling for Randy anytime we have any plumbing needs. Thank you for doing such a great job!
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Crystal M
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